Q. Can I order over the phone?
A. Yes, our number is 609-261-2361 – we are a real physical store.
RETURN POLICY
Returns accepted only for defective items within 30 days of purchase. The defective item will be replaced with a new one, same item only. Exchanging one item for different one is is not permitted. Before returning an item you MUST obtain a confirmation number from us. Please contact us via email at orders@theghosthunterstore.com or call us at 609-261-2361. There may be a 20% restocking fee if you returning something that has been opened and not re-packed to its original condition. All items are under warranty. Some custom built items that were made just for your order cannot be returned for a regular refund just because you don’t like it. It those cases will will have to look at the order and the items condition on a case by case basis and then issue a store credit, exchange or refund.
PRIVACY POLICY
All of the information we collected from you during the ordering process consists of your name, address and email address and it is not sold or given to any 3rd parties for any reason. Your online payment are processed by PayPal whether you have a paypal account account or they are used as our credit card processor. When have no access to your financial information. PayPal’s privacy policy can be found here.
